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FREQUENTLY ASKED QUESTIONS

PAYMENT & ACCOUNT

Online Banking to all banks including Maybank2u.com, CIMB Clicks, Hong Leong Connect, Bank Islam, PBe, Alliance Online, RHB Now and FPX)

Credit/Debit Cards and Paypal

We will treat all the information you shared with us as private and confidential. We may use your contact details to keep you informed of our latest offerings if you sign up here.

For further details, please read the PSRT Merchandise Privacy Policy here.

You can register for an account by filling up your particulars at the Sign-Up page.

You may click FORGET PASSWORD to reset your account or contact us here.

You will enjoy faster hassle-free purchases where your payment information and address details are stored reviewing your order history and shipping details. You will also receive news and updates from us such as new products, offers and seasonal sales.

You may click ‘Unsubscribe’ on any email update received from us. Alternatively, you can sign in and opt to unsubscribe in the ‘Account Details’ section. For any additional queries regarding email updates, please contact Customer Service.

Please click on the ‘Forgot Your Password’ link on the ‘Sign In’ page and follow the instructions. Should you experience any issues with accessing your account following this, please contact Customer Service.

Alternatively, you may contact our customer service via the chat window.